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Home > FAQ > Facilities & Operations > BGCP Shirts/Swag Items FAQ
BGCP Shirts/Swag Items FAQ
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What shirts are included in the current BGCP swag bundle?

Within the first few weeks of hire you should receive one of each below.

 

Blue T-Shirt

Gold T-Shirt

Burgundy T-Shirt

Black T-Shirt

Black Polo

 

If you are missing any of the items listed above, please submit a Happy Fox ticket and specify which shirts/swag items you are missing. Please note we may be out of stock in some shirts/swag items at the time of your hire, so please be patient. 

 

Can I get multiples of a single shirt/swag item (e.g. two blue T-shirts, etc.)? 

Unfortunately we cannot give out multiples of a single shirt/swag item. We want to ensure we have enough shirts/swag items for all new staff members and any current staff members that need replacements. 

 

What do I do if I received a shirt/swag item that doesn't fit or is the wrong size?

You have 24 hours from when you receive your shirts/swag items to let us know if something doesn't fit. All returns should be brought to the Menlo Park/Admin location unless another arrangement has been made. 

 

I never received all of the shirts in the BGCP swag bundle. What do I do?

If you never received all of the items in the BGCP swag bundle, please submit a Happy Fox ticket specifying which shirts/swag items you are missing. 

 

What do I do if a shirt/swag item is damaged and cannot be worn anymore?

Please submit a Happy Fox ticket specifying which shirt/swag item you need replaced. 

 

How soon can I request replacement shirts/swag items if I'm a new hire?

If you are new to BGCP, you cannot request replacement shirts/swag items until six months after your start date. If for whatever reason a shirt/swag item has been severely damaged before the six months, please submit a picture of the damage with a Happy Fox ticket and we will get a replacement for you. 

 

My question isn't here. What do I do?

Please submit a Happy Fox ticket and use as much detail as possible to describe your situation.  

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